The City's Utility Billing Customer Service Center can answer account questions and process payments for water, sewer, stormwater, garbage, and collection services.
Water services in the Stockton area are provided by the City and California Water Service Company (Cal Water). To verify your water service provider, use About Your Address. Use External Links below if you are a Cal Water customer.
✔ Easy…. sign-up for an email notification to pay your bill.
✔ Convenient… receive a monthly notification right to your inbox.
✔ Paperless… view and pay your bill online.
Fill out and return this form: E-Notification Authorization Form
Visit Click2Gov to sign-up for an online bill pay account.
Already pay your bill online? Sign up online.
You will receive a paper bill for two more billing cycles.
Every month, look for the e-Billing email and submit payment by the billing due date.
Questions on how to sign-up? Contact Us.
Explore your Online Bill Pay Options.
City of Stockton water rates will increase annually through July 1, 2025:
The California State Water Resources Control Board is administering the California Water and Wastewater Arrearage Payment Program. The Program provides financial relief for residential and commercial water bill accounts that experienced financial hardships due to the COVID-19 pandemic.
In December 2021, the City applied for $1.6 million in Program funds to credit eligible past-due water utility bills within the City’s water service area (not including the California Water Service Area).
In April 2022, the City applied for $2.2 million in funding for overdue residential and commercial wastewater accounts.
According to Program guidelines, qualifying past-due water and/or wastewater utility bills must have accrued during the COVID-19 pandemic relief period established by the State Board between March 4, 2020, and June 15, 2021:
Contact Utility Billing Customer Service for questions, to contest or appeal water bill charges, or to enroll in a payment plan for remaining balances after the Program credit has been applied.
To learn more about your utility services and monthly bills, please use these links:
This City of Stockton web page last reviewed on --- 7/7/2022