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Divisions

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Finance & Administration Office

The Finance & Administration team administers the Technology Internal Service Fund (ISF) and oversees strategic long-term financial planning, department budget, IT capital project financing, IT grant program management, and fiscal and administrative operations. Directs and maintains efficient administrative systems and control mechanisms to ensure economical operations and compliance with administrative, human resources, procurement, contract and lease agreements, and financial policies and procedures.

Enterprise Applications

The Enterprise Applications team supports custom and third-party applications, including geographic information systems, enterprise resource planning, public safety dispatch, records management systems, web applications, and analytics systems. This area also supports enterprise architecture and the overall strategy of providing enterprise business systems. Finally, this area optimizes and transforms business processes, information application systems, and technologies into an efficient and integrated environment and provides system interface management, integrations, and replacement planning.

Senate Bill No. 272, approved on October 11, 2015, adds a section to the California Public Records Act requiring local agencies to create a catalog of enterprise systems by July 1, 2016, with annual updates. For more information on Senate Bill No. 272, click here.

Network Operations and Security

The Network Operations and Security team oversees the performance and reliability of network infrastructure, updates existing network resources, and configures new ones. They play the primary role in helping to mitigate network security threats. Their responsibility is to safeguard the organization's IT infrastructure and data against internal and external security risks, vulnerabilities, and potential threats. The team is responsible for implementing security measures, monitoring suspicious activity, and taking immediate action against security threats. To learn more about protecting yourself from fraudulent activity, click here.

Support Help Desk

The Support Help Desk team directs the delivery of computer purchases, repairs, replacements, and services to departments. It provides support for computer hardware, software, and technology solutions. The division also evaluates and plans to upgrade, consolidate, and replace IT infrastructure.

Enterprise Resource Planning (ERP)

The ERP team provides project management, consultation, and support for planning, organization, and control of business and technical operations for the City's ERP project while ensuring alignment with city business objectives. The goal is to ensure project success, which entails on-time and within-budget evaluation, selection, and delivery of a new ERP system that meets business users' current and emerging needs. This effort is a multi-year project that will satisfy multiple Council strategic priorities and resolve outstanding audit findings.

Enterprise Project Management (EPMO)

The EPMO team facilitates all phases of the IT governance process; partners with departments to develop technology solutions based upon business needs; facilitates all stages of the information technology governance process; provides guidance and oversight of project management processes, tools, project consultation, and training, documentation, and project archiving. Coordinates and provides computer-related training for City staff. The EPMO division also manages the award-winning IT Internship Program.
Last Update : 07/01/2024, 9:38:08 AM